State Farm® Insurance Agent Cathy Thompson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erick Adams
January 24, 2025
"Robert took great care of helping transferring one of there customers to PA. Robert is awesome. Highly recommend. He is professional and very thorough you will not be disappointed with the Cathy Thompson agency and working with Robert"
S. H.
July 11, 2024
"Will Thompson with State Farm is a remarkable insurance agent to work with here in our mountain town community. His guidance on suspending vehicle coverage was exceptional, and he even offered to help check coverage rates for any new car we are considering purchasing to know our rates before we buy. Thanks Will!"
Cleive Dumas
April 10, 2024
"Always responsive and helpful. Cleive Dumas"
Emily Ivker
March 26, 2024
"Horrible human beings. Terrible communication skills , very unprofessional , and comfortable treating people in a rude and passive aggressive manner. I do not say this lightly - liars and comfortable wasting peoples time. Do not recommend."
Susan Mitchell
March 6, 2024
"Cathy Thompson - State Farm Insurance has a top notch staff who will ensure all your insurance needs are met in a timely manner."
Tianna Hill
March 6, 2024
"Everyone on the team is so helpful and friendly."
Heather Kehoe
February 18, 2024
"Outstanding service, better coverage and better pricing than any insurance company I’ve ever worked with. Our agent, Chase, was extremely responsive and made our switch from USAA easy and efficient."
Lisa Groves
October 19, 2023
"Morgan really helped me out by getting my insurance needs processed quickly"
Melissa Capan
September 8, 2023
"As with the other reviews, worst customer service ever! Zero loyalty."
Daniel Roozrokh
June 27, 2023
"If you like insurance with an attitude, give Cathy a call. In the midst of an emergency, if you have a roadside request. A service they offer. She will tell you. “We are not a tow truck company” with an attitude. And not resolve any issue further than that. Do not support this person. She does not care about you or anyone."
"Daniel, State Farm's service offers reimbursement for towing with some limitations but State Farm does not maintain a fleet of towing vehicles. Unfortunately, when there is not a tow truck available in your local area, we do not have the means to send one to you. We are here to help with the financial strain of calling a tow truck, but we can only reimburse when there is a towing company who is available to serve you. I am sorry for your experience and glad that State Farm's towing service has been available like it has this year! We want to do the best to assist you with any future concerns."
Karen Nolasco
December 20, 2022
"Outstanding service. Our state farm team is always prompt and helpful. Anything life throws at us, we have our agent right there to help us navigate. Truly incredible."
Carlos Luis Bermudez
September 12, 2022
"Morgan and her team at The Cathy Thompson Agency were super when it came to our mom's end of life policy and completing the claim. Morgan was very caring and thoughtful about completing our claim in a very timely manner. Through this difficult time of losing our mom, Morgan was very kind and attentive with whatever questions we had and how we were doing. Thank You Morgan, you're a true professional :-)"
"Carlos, thank you so much for your review! One of the most important things we do as insurance professionals is ensure we are there for you during the difficult times in life. We are so glad we were able to help. Thank you for your kindness! -Morgan from Cathy Thompson State Farm"
