State Farm® Insurance Agent Cathy Thompson

"Always attentive to needs. Guaranteed to answer the phone. Car and renter rates are hard to beat! Thank you!"

"Great service, very accessible, and very knowledgeable. Would recommend for all your insurance needs. We've used them for years and have never had any problems."

"Will Thompson with State Farm is a remarkable insurance agent to work with here in our mountain town community. His guidance on suspending vehicle coverage was exceptional, and he even offered to help check coverage rates for any new car we are considering purchasing to know our rates before we buy. Thanks Will!"

"Cathy Thompson and her team in her State Farm office always provide exceptional customer service. I feel appreciated when I call and they always address my issue with genuine kindness. Thank you."

"Always responsive and helpful. Cleive Dumas"

"Fantastic customer service and quick response time."

"Horrible human beings. Terrible communication skills , very unprofessional , and comfortable treating people in a rude and passive aggressive manner. I do not say this lightly - liars and comfortable wasting peoples time. Do not recommend."

"Phenomenal service and staff! I would not take my insurance anywhere else. Thankful for Cathy Thompson and her team!!!"

"Cathy Thompson - State Farm Insurance has a top notch staff who will ensure all your insurance needs are met in a timely manner."

"Very excellent customer service and professionalism! They make getting insurance and understanding my coverage so easy."

"Everyone on the team is so helpful and friendly."

"Morgan was very professional and knowledgeable. Morgan helped me with increasing my knowledge of the coverages I have on my various vehicles. Morgan is worth a raise."

"Outstanding service, better coverage and better pricing than any insurance company I’ve ever worked with. Our agent, Chase, was extremely responsive and made our switch from USAA easy and efficient."

"Love the State Farm team! They are so friendly and helpful."

"Morgan really helped me out by getting my insurance needs processed quickly"

"Our policy got too expensive so my wife and I called to cancel. The following day my wife received an aggressive and unprofessional call from Cathy badgering her to share details of the company that we went with. She continued to harass her and try to manipulate the situation. Would not recommend this agency."

"As with the other reviews, worst customer service ever! Zero loyalty."

"Wish I could put 0 stars. Cathy herself is surly and angry. Office staff seems to be bullied by her micro-managing style. I do NOT recommend. Look to one of the other State Farm agencies in the area to save yourself headaches from Cathy Thompson!"

"If you like insurance with an attitude, give Cathy a call. In the midst of an emergency, if you have a roadside request. A service they offer. She will tell you. “We are not a tow truck company” with an attitude. And not resolve any issue further than that. Do not support this person. She does not care about you or anyone."

"as uasual anything that comes up with unexpected accidents, or more frequently adding or changing policies, this company has always been more than helpful, thats why i have been with them for so long this day and age companies dont do customer service, answer phones, call you back, well this is one that has stuck to small town policies which has gotten them where they are, thanks to morgan, and the whole staff,"

"Used them for years, great rates, top-notch service."

"Outstanding service. Our state farm team is always prompt and helpful. Anything life throws at us, we have our agent right there to help us navigate. Truly incredible."

"State Farm is really good insurance but it's expensive. Whatever you do don't call Cathy Thompson and cancel your policy. You might get a lecture, I did, and it wasn't very nice. In the end I dropped my high end insurance for a decent policy. Insurance is never any fun to buy and worse when you have to talk to insurance representative'. You milage may vary"

"Morgan and her team at The Cathy Thompson Agency were super when it came to our mom's end of life policy and completing the claim. Morgan was very caring and thoughtful about completing our claim in a very timely manner. Through this difficult time of losing our mom, Morgan was very kind and attentive with whatever questions we had and how we were doing. Thank You Morgan, you're a true professional :-)"

"We absolutely LOVE the entire team here! No matter who answers the phone, we get top notch service. We have transferred everything over to Cathy Thompson State Farm: our home insurance, our rental properties, our cars, our kids cars, even our daughters rental insurance in college. I highly recommend these guys for whatever insurance you need!"