Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tracy Hermes

Tracy Hermes

November 4, 2026

5  out of  5
rating by Tracy Hermes
"Cathy, Morgan and Nolan were so helpful, knowledgeable and pleasant to work with. Their expertise made it very easy to switch all of our policies over to State Farm. Their communication is excellent and prompt, and their friendly nature is so welcoming. They are amazing and highly recommend!"
Profile photo of John MacColl

John MacColl

November 2, 2026

5  out of  5
rating by John MacColl
"Cathy Thompson, her son Will, and the whole team in her office are true professionals and provide first class customer service. I highly endorse them. They serve all our insurance needs."
Profile photo of Mari M

Mari M

October 29, 2026

5  out of  5
rating by Mari M
"I cannot recommend Emerald enough! She has been absolutely wonderful to work with at Cathy Thompson State Farm. She is professional, knowledgeable, patient, and genuinely cares about her clients. She always takes the time to answer questions, explain everything clearly, and make sure I feel comfortable and taken care of. It's refreshing to work with someone who goes above and beyond and makes you feel valued rather than just another customer. Thank you, Emerald, for your outstanding customer service and dedication! State Farm is lucky to have you! ⭐⭐⭐⭐⭐"
Profile photo of Jane Stampe

Jane Stampe

October 29, 2026

5  out of  5
rating by Jane Stampe
"Emerald at State Farm in Edwards, CO was amazing - professional & knowledgable."
Profile photo of Danielle Pope

Danielle Pope

October 27, 2026

5  out of  5
rating by Danielle Pope
"I have been using this State Farm office for over 5 years and my family has as well, and their associates are very friendly and respectful. They do a great job of communication and finding the best policies for you. Even though I have moved away from the Eagle area, I still utilize their services as they do a great job. Would highly recommend!"
Profile photo of Gordon Mann

Gordon Mann

October 22, 2026

5  out of  5
rating by Gordon Mann
"Great experience working with Angel and the Edwards State Farm team, Thank you for everything you do!"
Profile photo of Jeff Cooper

Jeff Cooper

October 20, 2026

5  out of  5
rating by Jeff Cooper
"Cathy and her team have been supporting our family since 2003. We recently had a major claim. The process was a bit complicated but we reached out to Cathy and once she got involved things started happening. Cathy and her team were simply amazing! I strongly recommend Cathy Thompson State Farm Insurance!"
Profile photo of Holley Rowe

Holley Rowe

October 13, 2026

5  out of  5
rating by Holley Rowe
"Great Service!"
Profile photo of Mary Kathryn Bass

Mary Kathryn Bass

October 13, 2026

5  out of  5
rating by Mary Kathryn Bass
"Cathy Thompson at State Farm makes having homeowners and auto insurance a delight!"
Profile photo of Rebecca R

Rebecca R

October 9, 2026

5  out of  5
rating by Rebecca R
"William provides exceptional customer service for all of our home and auto insurance needs!"
We responded:
"Thank you, Rebecca! We’re delighted William has provided exceptional service with your home and auto insurance. We appreciate your trust and are always here to help.

-Cathy Thompson State Farm Insurance"
Profile photo of Laura

Laura

October 8, 2026

5  out of  5
rating by Laura
"I’ve had State Farm since 1990 with Cathy Thompson. I was in a Very bad rollover in 1994. State Farm was amazing. I will never switch.
Her employees are great and during business hours, always get back in a very short amount of time."
Profile photo of Sayra Alfaro

Sayra Alfaro

October 8, 2026

5  out of  5
rating by Sayra Alfaro
"Thanks Cathy Thompson for your help your amazing 👏"
Profile photo of Broby Leeds

Broby Leeds

October 6, 2026

5  out of  5
rating by Broby Leeds
"We have used them for a long time and they have always been responsive and helpful for any of our needs!"
We responded:
"Thank you, Broby! We truly appreciate your continued trust. It’s great to know our team has been responsive and helpful whenever you’ve needed us. We’re always here to help.

-Cathy Thompson State Farm Insurance"
Profile photo of CONSTANCE MELZER

CONSTANCE MELZER

October 2, 2026

5  out of  5
rating by CONSTANCE MELZER
"They are quick to respond and helpful with questions."
We responded:
"Thank you, Constance! We’re glad our team has been quick to respond and helpful with your questions. We appreciate your kind review and are here whenever you need us.

-Cathy Thompson State Farm Insurance"
Profile photo of Victoria Torres

Victoria Torres

October 1, 2026

5  out of  5
rating by Victoria Torres
"I’ve had a wonderful experience with Cathy and her team. They are friendly, professional, knowledgeable, and always willing to take the time to answer my questions. They made the insurance process easy and stress-free, and I truly appreciate their prompt, personalized service. I highly recommend Cathy Thompson State Farm to anyone looking for a trustworthy and helpful insurance agency!"
We responded:
"Thank you, Victoria, for the thoughtful review and recommendation! We’re so glad our team made the process clear and stress-free, and that you felt supported throughout. We truly appreciate your trust and are always here to answer your questions.

-Cathy Thompson State Farm Insurance"
Profile photo of Ramin A

Ramin A

September 28, 2026

1  out of  5
rating by Ramin A
"Used this agent for our East Vail condo and motorcycle for over a decade. Had to switch the condo coverage a couple of years back, because State Farm wanted more than double other reputable insurance companies for the same coverage, like American Family insurance. When finally consolidated my motorcycle insurance with my car insurance company, the refund which was supposed to be pro-rata was about half as much. The office explained it to me as State Farm refunds based on when you cancel (i.e., you get less back if only Fall/Winter months are left). I don't see this in the paperwork they send and nobody ever mentioned it to me. Interestingly, if you don't pay in full, you get no such treatment (I would have paid monthly if I knew of this eschewed calculation). Doesn't sound right but not worth the time. I am just glad I am paying less than half for the condo and motor cycle insurance."
Profile photo of Ben Aiello

Ben Aiello

September 24, 2026

5  out of  5
rating by Ben Aiello
"They make transactions seem effortless.
All person I have encountered at the office have been a pleasure to deal with"
Profile photo of Mark Egan

Mark Egan

September 19, 2026

5  out of  5
rating by Mark Egan
"I am extremely happy with the service Cathy and her staff have provided and recommend them to anyone seeking insurance in the Vail Valley."
We responded:
"Thank you, Mark! We’re so pleased you’re happy with the service our team provides. Your recommendation means a lot, and we’re grateful to be your insurance resource in the Vail Valley. Please reach out anytime we can help.

-Cathy Thompson State Farm Insurance"
Profile photo of Geoffrey Dalbow

Geoffrey Dalbow

September 17, 2026

5  out of  5
rating by Geoffrey Dalbow
"Friendly and attentive service. Thanks"
We responded:
"Thank you, Geoffrey! We’re glad you felt well taken care of. We appreciate you sharing this and are always happy to help.

-Cathy Thompson State Farm Insurance"
Profile photo of Carolyn Moorman

Carolyn Moorman

September 17, 2026

5  out of  5
rating by Carolyn Moorman
"We have had the pleasure of working with the outstanding team at Cathy Thompson's office since 1999. They are always prompt, professional and courteous with their responses."
We responded:
"Thank you, Carolyn, for being with us since 1999! Your continued trust means so much to our entire team. We’re honored to have earned your loyalty over the years, and we’ll keep working hard to provide the prompt, thoughtful service you deserve.

-Cathy Thompson State Farm Insurance"
Profile photo of sherry arthur

sherry arthur

September 17, 2026

5  out of  5
rating by sherry arthur
"We recently moved to CO and had a lot of questions about finding the right auto and homeowners insurance. Cathy was incredibly patient, knowledgeable and helpful through the entire process. We truly appreciate her excellent service and would highly recommend Cathy to anyone looking for insurance."
We responded:
"Thank you, Sherry! We’re so glad we could help make your move to the mountains a little easier and answer your questions about auto and homeowners insurance. We appreciate your recommendation and are always here if you need us.

-Cathy Thompson State Farm"
Profile photo of A Patriacca

A Patriacca

September 16, 2026

5  out of  5
rating by A Patriacca
"Cathy Thompson's State Farm Agency has been nothing short of remarkable across the board. They have managed policies for my businesses, rental properties, auto, and home insurance. The first time I used their agency was in 2000. Under that first policy they guided me through an entire restoration and displacement process due to a major leak.

What sets them apart is their superior service and attention to detail. They take the time to get to know their clients, understand the unique needs and offer competitive rates. If you want an agency that treats you like family and truly has your back, this is the one."
We responded:
"Thank you for such a thoughtful review and for trusting our agency since 2000. We’re honored to have supported you through so many different coverage needs. We value the relationship we’ve built and will continue working hard to provide attentive, personalized service. Please reach out whenever we can help!

-Cathy Thompson State Farm Insurance"
Profile photo of Mary Osanloo

Mary Osanloo

September 14, 2026

5  out of  5
rating by Mary Osanloo
"Cathy and her team have consistently been quick to respond, very professional, detailed/helpful and provide thorough and well thought out assistance with our home and auto insurance. Their customer service level is always at the highest level. Cathy and her team have exceeded our expectations and we highly recommend them!"
We responded:
"Thank you, Mary, for your kind words and recommendation. We’re glad our team has provided responsive, thoughtful support with your home and auto insurance. We truly appreciate your trust, and we’re always here if you need anything.

-Cathy Thompson State Farm Insurance"
Profile photo of M M

M M

September 10, 2026

5  out of  5
rating by M M
"Cathy and team at State Farm are by far and away the best insurance agents we've ever worked with! Very thorough and knowledgeable, and, they were able to procure and bind coverage on our home when others couldn’t. They are fantastic helped us with home, auto, umbrella, life, etc. Thank you Cathy and Morgan!!"
We responded:
"Thank you for the wonderful review! We’re so glad Cathy and Morgan could help with your coverage and make the process clear and thorough. We truly appreciate your trust and are proud to support our local community.

-Cathy Thompson State Farm Insurance"
Profile photo of Donna Baumstark

Donna Baumstark

September 10, 2026

5  out of  5
rating by Donna Baumstark
"very responsive team"
We responded:
"Thank you, Donna! We’re glad our team was responsive and there when you needed us. We truly appreciate your support and are proud to serve our local community.

-Cathy Thompson State Farm Insurance"