Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ben Aiello

Ben Aiello

September 24, 2026

5  out of  5
rating by Ben Aiello
"They make transactions seem effortless.
All person I have encountered at the office have been a pleasure to deal with"
Profile photo of Mark Egan

Mark Egan

September 19, 2026

5  out of  5
rating by Mark Egan
"I am extremely happy with the service Cathy and her staff have provided and recommend them to anyone seeking insurance in the Vail Valley."
Profile photo of Nate Mainali

Nate Mainali

September 18, 2026

5  out of  5
rating by Nate Mainali
"Amazing"
Profile photo of Samragya Mainali

Samragya Mainali

September 18, 2026

5  out of  5
rating by Samragya Mainali
"Fantastic"
Profile photo of Samragya Official

Samragya Official

September 18, 2026

5  out of  5
rating by Samragya Official
"Great"
Profile photo of Nitesh Mainali

Nitesh Mainali

September 18, 2026

5  out of  5
rating by Nitesh Mainali
"Great Team, Great communication, Great rates and great coverage. Been with them for 5 years and counting. Highly Recommended."
Profile photo of Geoffrey Dalbow

Geoffrey Dalbow

September 17, 2026

5  out of  5
rating by Geoffrey Dalbow
"Friendly and attentive service. Thanks"
Profile photo of Carolyn Moorman

Carolyn Moorman

September 17, 2026

5  out of  5
rating by Carolyn Moorman
"We have had the pleasure of working with the outstanding team at Cathy Thompson's office since 1999. They are always prompt, professional and courteous with their responses."
Profile photo of sherry arthur

sherry arthur

September 17, 2026

5  out of  5
rating by sherry arthur
"We recently moved to CO and had a lot of questions about finding the right auto and homeowners insurance. Cathy was incredibly patient, knowledgeable and helpful through the entire process. We truly appreciate her excellent service and would highly recommend Cathy to anyone looking for insurance."
Profile photo of A Patriacca

A Patriacca

September 16, 2026

5  out of  5
rating by A Patriacca
"Cathy Thompson's State Farm Agency has been nothing short of remarkable across the board. They have managed policies for my businesses, rental properties, auto, and home insurance. The first time I used their agency was in 2000. Under that first policy they guided me through an entire restoration and displacement process due to a major leak.

What sets them apart is their superior service and attention to detail. They take the time to get to know their clients, understand the unique needs and offer competitive rates. If you want an agency that treats you like family and truly has your back, this is the one."
Profile photo of Mary Osanloo

Mary Osanloo

September 14, 2026

5  out of  5
rating by Mary Osanloo
"Cathy and her team have consistently been quick to respond, very professional, detailed/helpful and provide thorough and well thought out assistance with our home and auto insurance. Their customer service level is always at the highest level. Cathy and her team have exceeded our expectations and we highly recommend them!"
Profile photo of M M

M M

September 10, 2026

5  out of  5
rating by M M
"Cathy and team at State Farm are by far and away the best insurance agents we've ever worked with! Very thorough and knowledgeable, and, they were able to procure and bind coverage on our home when others couldn’t. They are fantastic helped us with home, auto, umbrella, life, etc. Thank you Cathy and Morgan!!"
Profile photo of Donna Baumstark

Donna Baumstark

September 10, 2026

5  out of  5
rating by Donna Baumstark
"very responsive team"
Profile photo of Sonya Barnett

Sonya Barnett

September 3, 2026

5  out of  5
rating by Sonya Barnett
"Michael Thompson is an outstanding agent! He is professional, knowledgeable, responsive, and takes the time to make sure everything is explained clearly. I really appreciate his helpfulness and personal attention throughout the process. It’s great to have someone I can trust to look out for my best interests. I highly recommend Michael and the team at Cathy State Farm!"
Profile photo of Rods Painting

Rods Painting

May 1, 2026

5  out of  5
rating by Rods Painting
"Morgan, did awesome. Always friendly and professional."
Profile photo of Edwin

Edwin

January 27, 2026

5  out of  5
rating by Edwin
"Had the pleasure of working with William! He was quick, knowledgable, and easy to talk to. I definitely would recommend him at Cathy's State Farm office!"
Profile photo of Allayne Prifti

Allayne Prifti

January 17, 2026

1  out of  5
rating by Allayne Prifti
"Rude and unprofessional behavior from Cathy Thompson. Even though we never purchased a policy, the interaction was aggressive and uncomfortable. Would not recommend"
We responded:
"Dear Allayne,

We take all feedback seriously and strive to provide respectful and professional service to everyone. However, after a thorough review of our records, we have found no indication of any interaction or transaction with you.

As this review appears to be based on an experience we cannot verify, we have reported it accordingly. If you believe there has been a misunderstanding, we welcome you to contact us directly so we can address any genuine concerns.

Cathy Thompson State Farm Agency"
Profile photo of chris walter

chris walter

June 30, 2025

5  out of  5
rating by chris walter
"This company has continually been the best I've I had insurance for over 50 years. They have helped me on complicated property insurance, car insurance , liability insurance and all other questions. Even for claims process when I needed help which other insurance company would say? Oh we can't do that. I would highly recommend them. I think you're crazy to get insurance from anyone else actually"
We responded:
"Dear Chris,

Thank you so much for your incredibly kind and thoughtful review. It means the world to us to have a valued customer like you. We are truly honored to have been able to assist you with your property, car, liability insurance, and claims needs throughout the years. Your loyalty and recommendation are the highest compliments we could receive.

We look forward to continuing to serve you with the same dedication and care for many more years to come. Please never hesitate to reach out if you need anything—we’re always here to help!

With sincere appreciation,

Cathy Thompson State Farm Agency"
Profile photo of James King

James King

June 19, 2025

5  out of  5
rating by James King
"Morgan is professional, attentive and friendly as is everyone in their office."
We responded:
"Hi James,
Thank you for your wonderful review! We're glad to hear that Morgan and the team made such a positive impression. We appreciate your support and look forward to serving you again!
Best,
Cathy Thompson State Farm Insurance Agency"
Profile photo of Mauricio Terrazas

Mauricio Terrazas

June 2, 2025

5  out of  5
rating by Mauricio Terrazas
"Chase, Michael, Robbie, Will, and Cathy have all been splendid people to work with regarding insurance."
We responded:
"Hi Mauricio,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. We appreciate your feedback and look forward to assisting you again in the future!
Best,
Cathy Thompson State Farm Insurance Agency"
Profile photo of K Starr

K Starr

May 9, 2025

5  out of  5
rating by K Starr
"I called Robert Mitchell for a quote and he was unbelievably helpful from start to finish. He was able to explain the different coverage levels in an easy to congest manner. For the first time ever I felt like I truly knew exactly what an insurance policy entailed. The attention to detail was great and he was a fantastic personality to deal with as well. Needing insurance in a pinch I couldn’t have called a more helpful person!"
We responded:
"Dear K,
Thank you for your fantastic review! We’re thrilled to hear that Robert Mitchell was able to provide you with clear explanations and exceptional service. It’s great to know you felt informed and supported during your insurance search.

If you need any assistance in the future, please don’t hesitate to reach out!
Best regards,

Cathy Thompson State Farm Insurance Agency"
Profile photo of George Brodin

George Brodin

May 6, 2025

5  out of  5
rating by George Brodin
"Excellent service. Great Insurance Information. We have been with Cathy Thompson State Farm for years and couldn’t be happier with the service and support they provide."
We responded:
"Hi George,

Thank you for your kind words! We’re thrilled to have you as a long-time client and are glad to hear you’ve found our service and information helpful. Your trust means a lot to us, and we're here to support you anytime!

Best regards,

Cathy Thompson State Farm Insurance Agency"
Profile photo of Peter Bragg

Peter Bragg

May 6, 2025

5  out of  5
rating by Peter Bragg
"For the past 20 years, I have been dealing with the Cathy Thompson Agency for both my Auto and Homeowner Insurance needs, and their Customer Service is second to none - by far the best around! Cathy's office maintains a good size staff at all times of the day, all the members of which are highly trained professionals who are able to provide reliable answers within minutes, whether I'm inquiring via telephone or in person. Over the years, I have had the pleasure of dealing with Erin, Penny, Will, Chase, Morgan, and most recently Mr Robert Mitchell - all good! Recently, Robert went the extra mile for me to process a somewhat "sticky" Auto Glass Claim for my BMW X3 - nice work Robert.. and to the "Thompson Team as a whole" - keep up the Good Work!"
We responded:
"Dear Peter,

Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team over the years. Providing exceptional customer service is our top priority, and it’s wonderful to know that we’ve been able to meet your needs. We truly appreciate your loyalty and support, and we look forward to continuing to serve you for many more years to come!

Best wishes,

Cathy Thompson State Farm Insurance Agency"
Profile photo of Lucas Doyle

Lucas Doyle

May 6, 2025

5  out of  5
rating by Lucas Doyle
"Great service and staff! Loved working and speaking to both Robbie and Mike! Cathy and her team are the best at what they do!"
We responded:
"Dear Lucas,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with Robbie, Mike, Cathy, and the entire team. We strive to provide exceptional service, and it’s wonderful to know that our efforts are appreciated.
We look forward to working with you again in the future!

Best regards,

Cathy Thompson State Farm Agency"
Profile photo of Nat Clark

Nat Clark

April 28, 2025

5  out of  5
rating by Nat Clark
"Morgan is incredibly knowledgeable, personable and fast. Exactly what I want when dealing with insurance matters! Done!"
We responded:
"Hi Nat,
Thank you for your kind words about Morgan! We’re thrilled to hear that you had such a positive experience. Our team strives to provide knowledgeable and efficient service, and it’s great to know we met your expectations.

If you need anything else or have further questions, feel free to reach out!

Best regards,
Cathy Thompson State Farm Agency"